Account & Billing

Managing your account, payments, and access.

• How Do I Sign Back In?

  Go to brick-by-brick.ai/app and authenticate with your passkey or email.

• I Forgot My Login

  Passkey is tied to your device biometrics. Use email fallback or contact [email protected].

• Can I Get a Refund?

  Full refund before the confirmation session begins. Case-by-case after that. Contact support within 30 days.

• How Do I Contact Support?

  Email [email protected] with your email, company name, and description. 24-hour response time.

• Can I Transfer My Build to Someone Else?

  Contact support. Account access can be transferred; the database stays the same.