Policy Agreement

Overview

This Policy Agreement summarizes the key commitments between you ("Customer") and Spacious Enterprises LLC ("Spacious") when you use Brick-by-Brick.ai ("the Service"). By clicking "I Agree" or creating an account, you accept the full Terms of Service and Privacy Policy, which are incorporated by reference.

This document highlights the most important points. The complete Terms of Service and Privacy Policy contain the full legal terms.

1. The Service

Brick-by-Brick.ai builds your company's Knowledge Architecture — a structured, interconnected representation of your company's knowledge across 11 dimensions. The Service researches your company, structures the findings, guides you through confirmation, and delivers the completed Knowledge Architecture to your own database.

2. Your Data, Your Database

Your Knowledge Architecture is stored in your own Cloudflare D1 database, inside your own Cloudflare account. Spacious Enterprises operates under a Zero Customer Data Holding policy:

• We do not store your company-specific data after the Build completes
• Your data flows through our system during processing and is written directly to your database
• We do not retain copies of your Knowledge Architecture, analytical tables, Interdependency Graph, or Gap Report
• Files uploaded during the Confirmation Session are processed in-memory and immediately discarded

3. Cloudflare Account Required

To use the Service, you must maintain a Cloudflare account with an active D1 database. This is where your Knowledge Architecture lives. Spacious creates the database and MCP Connector during setup, but the account is yours.

• You are responsible for your Cloudflare account and any associated costs
• You can disconnect the MCP Connector at any time
• Upon disconnection, Spacious has no further access to your data

4. Data Source Connections (Optional)

You may optionally connect Data Sources (Salesforce, Google Drive, Jira, Slack, HubSpot) to enrich your Knowledge Architecture. By connecting a Data Source:

• You grant Brick-by-Brick read-only access to the specified data
• You confirm you have authority to grant such access
• Data from these sources is processed during the Build and written to your D1 database
• We do not retain copies of connector data
• You can revoke access at any time

5. AI Processing

The Service uses AI language models (provided by Anthropic) to research, structure, and analyze company knowledge. Important things to know:

• AI-generated content may contain inaccuracies — the Confirmation Session is where you verify and correct
• Data processed through Anthropic's API is not used to train AI models
• The AI does not provide advice or make recommendations — it structures and surfaces information
• You are responsible for reviewing and validating all information in your Knowledge Architecture

6. Payment

• A single Knowledge Architecture Build costs $499 USD
• Payment is processed through Stripe
• Refunds are available if the Service fails to deliver due to a technical failure on our part
• Refunds are not available for dissatisfaction with content, failure to complete the Confirmation Session, or Customer-side disconnections

7. One Build, One Company

Each Build is for one company. The company you identify during Onboarding is locked for the duration of that Build — it cannot be changed. One payment covers one Build for one company. Attempting to build a Knowledge Architecture for a different company than the one identified constitutes misuse and may result in Build termination without refund.

8. What We Collect About You

While we don't store your company data, we do collect:

• Account information (email, name, company name)
• Payment confirmation (via Stripe — we never see your card number)
• Build metadata (timestamps, completion status, aggregate statistics)
• Basic usage data (pages visited, session duration)

Full details are in the Privacy Policy.

9. Intellectual Property

• You own your Knowledge Architecture and all company-specific data in it
• Spacious owns the Service, the 11-dimension framework, the build methodology, and all underlying technology
• Industry Knowledge Architectures (shared industry-level reference data) are owned by Spacious

10. Limitation of Liability

Spacious's total liability is limited to the amount you paid for the specific Build. We are not liable for indirect, consequential, or punitive damages, or for decisions made based on your Knowledge Architecture. Full details are in the Terms of Service.

11. You Can Leave Anytime

• Close your account at any time
• Your Knowledge Architecture stays in your Cloudflare database — it's not affected by account closure
• Disconnect the MCP Connector at any time
• Revoke any Data Source connection at any time
• Export your data using standard Cloudflare database tools at any time

Contact

Spacious Enterprises LLC
Email: [email protected]
Privacy requests: [email protected]
Website: brick-by-brick.ai