Privacy Policy

1. Information We Collect

We collect the minimum information necessary to deliver the Brick-by-Brick service.

Account Information

When you create an account, we collect your email address and name. This information is used to identify your account and communicate with you about your builds.

Payment Information

Payments are processed entirely through Stripe. We never see, store, or have access to your credit card number, CVV, or billing details. Stripe provides us with a transaction confirmation and customer identifier only.

Build Metadata

For each build, we collect operational metadata including timestamps (build start, completion, stage transitions), build status (in progress, completed, failed), and aggregate statistics (dimension completion rates, gap counts). This metadata does not include your company-specific data.

Usage Data

We collect basic usage information including pages visited within the application and session duration. This helps us understand how the Service is used and improve the experience.

2. Information We Do NOT Collect

Understanding what we do not collect is as important as understanding what we do.

Company-Specific Data

Spacious Enterprises maintains a zero data holding policy for company-specific information. Your Knowledge Architecture data flows through our system during the build process and is written directly to your own Cloudflare D1 database. We do not retain copies.

File Uploads

Any files uploaded during the build process are processed in-memory and discarded immediately after processing. Files are not written to disk, stored in a database, or retained in any form.

Connector Data

Data retrieved from your connected third-party sources (Salesforce, Google Drive, Jira, Slack, HubSpot, etc.) is not retained by Spacious Enterprises. It is processed during the build and written to your D1 database only.

3. How We Use Information

We use the information we collect for the following purposes:

• Account Management — Creating and maintaining your account, authenticating your sessions, and communicating about your builds
• Build Delivery — Processing your Knowledge Architecture build, tracking build progress, and delivering your completed architecture to your D1 database
• Payment Processing — Confirming payment through Stripe, issuing receipts, and processing refunds when applicable
• Service Improvement — Analyzing aggregate usage patterns to improve the build process, identify common issues, and enhance the user experience
• Support — Responding to your questions, troubleshooting build issues, and providing technical assistance

4. Third-Party Services

The Service relies on the following third-party providers:

Stripe

Stripe processes all payments. Stripe's handling of your payment information is governed by the Stripe Privacy Policy. We receive only transaction confirmations and customer identifiers from Stripe.

Anthropic

We use Anthropic's Claude AI models to research, structure, and analyze company knowledge during the build process. Data processed through Anthropic's API is not used to train their models. Anthropic's data handling is governed by the Anthropic Privacy Policy.

Cloudflare

The Service is hosted on Cloudflare's global network. Your Knowledge Architecture is stored in your own Cloudflare D1 database within your Cloudflare account. Cloudflare's handling of network data is governed by the Cloudflare Privacy Policy.

5. Data Retention

We retain different categories of information for different periods:

• Account Information — Retained until you request deletion of your account
• Build Metadata — Retained for 2 years from the date of build completion
• Usage Data — Retained for 90 days, then automatically purged
• Session Tokens — Expire and are deleted after 30 days

Your company-specific Knowledge Architecture data is stored in your own Cloudflare D1 database and is not subject to our retention policies. You control that data entirely.

6. Your Rights

You have the following rights regarding your personal information:

• Access — You may request a copy of the personal information we hold about you
• Correction — You may request correction of inaccurate personal information
• Deletion — You may request deletion of your account and associated personal information
• Data Portability — You may request your personal information in a structured, machine-readable format
• Withdraw Consent — You may withdraw consent for data processing at any time, which may affect your ability to use the Service

To exercise any of these rights, contact us at [email protected]. We will respond to requests within 30 days.

7. Cookies

We use a minimal cookie approach:

• Session Tokens — We use cookies to maintain your authenticated session. These are strictly necessary for the Service to function.
• No Tracking Cookies — We do not use cookies to track your behavior across websites or build advertising profiles.
• No Analytics Cookies — We do not use third-party analytics cookies (no Google Analytics, no Hotjar, no similar services).

8. Children's Privacy

Brick-by-Brick.ai is a business-to-business service designed for professionals and is not designed for or directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 18, we will delete that information promptly.

9. International Data

The Service is operated from and data is processed in the United States via Cloudflare's global network. If you access the Service from outside the United States, your information may be transferred to, stored, and processed in the United States. By using the Service, you consent to this transfer.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated by email to the address associated with your account. We will also update the "Effective Date" at the top of this page. Continued use of the Service after notification constitutes acceptance of the updated policy.

11. Contact

For privacy-related inquiries:

Spacious Enterprises LLC
Privacy: [email protected]
Legal: [email protected]
Website: brick-by-brick.ai